Built on compassion,
driven by action

Our Story

Helping Hands Fund was established with a clear and urgent purpose: to provide direct, meaningful support to Australians experiencing hardship. From our earliest days as a small group of concerned community members, we have grown into a nationally registered charity delivering programs across multiple states.

We were founded on the belief that no one should go without the basics -- food, shelter, education, and a sense of belonging. This belief continues to drive every program we deliver, every volunteer we welcome, and every partnership we build.

As an ACNC registered charity, we operate with full transparency and accountability. Our governance structure ensures that every dollar donated and every hour volunteered creates maximum impact for the communities we serve.

Mission & Values

Our Mission: To relieve poverty, advance education, and support the wellbeing of vulnerable individuals and families across Australia by delivering practical, community-based programs that create lasting positive change.

Our Vision: An Australia where every person has access to the support, resources, and opportunities they need to live with dignity, security, and hope.

Our Values:

• Compassion -- We lead with empathy and treat every individual with dignity and respect.
• Accountability -- We are transparent stewards of the trust placed in us by donors, volunteers, and the community.
• Collaboration -- We work alongside communities, partner organisations, and government to multiply our impact.
• Equity -- We direct our resources to where the need is greatest, ensuring fair access to our services.
• Excellence -- We continually evaluate and improve our programs to deliver the best possible outcomes.

Governance & Accountability

As an ACNC registered charity (Helping Hands Fund Pty Ltd), we adhere to the highest standards of governance, financial management, and regulatory compliance.

Our board of directors provides strategic oversight and ensures the organisation operates in accordance with its charitable purpose. We submit annual reports to the ACNC and make our financial statements available to stakeholders upon request.

• Registered with the Australian Charities and Not-for-profits Commission (ACNC)
• Annual Information Statement submitted and publicly available
• Independently audited financial statements
• Board-approved policies on risk management, conflicts of interest, and financial controls
• Committed to the ACNC Governance Standards

View our ACNC profile →